Privacy Policy

1. Introduction
Display2Home Outlet Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using our website or services, you consent to the collection and use of your information as described in this policy.

2. Personal Information We Collect
We may collect the following types of personal information:

Full name

Email address

Phone number

Residential or delivery address

Payment details (processed securely via third-party payment providers)

Information provided through contact forms, enquiries, or communications

Technical data such as IP address, browser type, and website usage data

3. How We Collect Personal Information
We collect personal information when you:

Purchase second-hand appliances or request services

Submit enquiries or forms on our website

Interact with our website through cookies or analytics tools

4. Why We Collect Personal Information
We collect and use personal information to:

Supply and deliver our products and services

Respond to enquiries and customer support requests

Process payments and transactions

Manage deliveries and logistics

Improve our website and services

Comply with legal and regulatory obligations

Send marketing communications where consent has been provided

5. Disclosure of Personal Information
We may disclose personal information to:

Payment processors and financial institutions

Delivery and logistics service providers

IT service providers, hosting services, and analytics platforms

Professional advisers such as accountants or legal advisers

Government authorities where required by law

We do not sell, rent, or trade personal information to third parties.

6. Overseas Disclosure
Some third-party service providers (such as cloud storage or analytics services) may store data overseas. Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with Australian privacy laws.

7. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including:

Secure systems and restricted access

Reputable third-party service providers

Secure payment processing platforms

8. Access and Correction
You have the right to request:

Access to personal information we hold about you

Correction of inaccurate, outdated, or incomplete information

Requests can be made using the contact details below.

9. Cookies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You may control cookies through your browser settings.

10. Complaints
If you believe we have breached your privacy rights, please contact us. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Display2Home Outlet Pty Ltd
📧 Email: support@display2homeoutlet.com.au
📞 Phone: +61 7 4877 4899
📍 Address: 3078 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217, Australia